■房型 Types of room

cot = one bed for a baby

single room =room with one bed for one people

double room =room with one bed for two people(一房一雙人床)

twin room =room with two beds for two people (一房二單人床)

suite =more than one room (include bedroomliving room...)

suite [swit] 套房

en suite [ˌɒn ˈswiːt]  與臥室配套的

Availability  空房

  fully-booked 無空房/訂房已滿

 

facilities 飯店設施

  safe = a box with a key

  minibar = a small fridge with drinks

  room service= meals delivered to your room

  laundry / dry cleaning service=you can wash your clothes

  wifi =nternet connection

  a wake-up call

 

■早餐類型

full English breakfast 英式早餐

continental breakfast歐式早餐 (麵包+咖啡…)

引申閱讀:

【英語筆記,其他】Meals of the day breakfast…

【英語筆記,其他】Hotel Dining Plans --(full boardAmerican plan…)

■訂房 (Making the booking)

  I'd like to book a single  room for three nights, please.

    single room double room

  I'd like to make a reservation for a single room, please.

   single room double room

 

■詢問是否有空房

  Do you have any double rooms leftavailable  for the weekend?

     left = available

 

■詢問房價

  How much is a single room

How much a suite room

    a double room a suite

 

Other

  What time is check-in?

  What time is check-out?

  What time is breakfast?

  Is there a elevator? (lifeelevator)

Front Desk Receptionist

  How can I help you?

  Great Hoete, Anna speaking.May I help you?

  What date are you looking for?

  What days do you need that reservation?

  When do you need the room?

How long will you be staying?

  How many adults will be in the room?

  I'm afraid we are booked that weekend.

  There are only a few vacancies left.

  Do you want a smoking or non-smoking room?

  Would you prefer smoking or nonsmoking?

  We serve a continental breakfast.

  We advise that you book in advance during peak season.

  The rate I can give you is $108.5 with tax.

  We require a credit card number for a deposit.

Guest

  I need a hotel room.

  I need a room for a few days.

  I'd like to make a reservation.

  I’d like to reserve a hotel room.

  I want to reserve a hotel room.

  I need to reserve a room.

  reserve [rɪˋzɝv]  (v)預約,預訂

  Do you charge extra for two beds?

  Is it necessary to book ahead?

  How much is it for a cot?

  What room am I in?

  Do you offer free breakfast?

  Do the rooms have refrigerators?

  Do you have any cheaper rooms?

Conversation

訂房錯誤(Hotel help)

AGood evening , how can I help you today?

BI have a reservation under the name of Ms. Lee—a single room for three nights.

AJust one moment,please. Hmmmm,I’m afraid I don’t see anything under the name.

BI have a confirmation details here on my phone. Could you check again,please?

    [͵kɑnfɚˋmeʃən]

AStill nothing.I ‘m afraid some problems with the system.

BI hope you have some available. (Do you have any vacancies?)

   vacancies  [ˋvekənsɪ] (n)空地;空房

AYes, Ms. Lee. We have serveral rooms available .Because this is our mistake,I’m upgrading you to the executive suite. I apologize for the inconvenience.

我們仍有空房。由於這是我們的疏忽,我將您升等為行政套房,並為造成您的不便致歉。

executive [ɪgˋzɛkjʊtɪv] adj-行政上的

 

Make a reservation

AGood morning , sir. Welcome to Great Hotel. May I help you?

BGood morning ,I’d like to reserve a room for myself.

ACertainly ,for when?

   (For how many days would you like to stay in the hotel?)

BFrom Sep. 20th to 25th . (From Sep.20th for four nights.)

AWhat type of room would you like ?We have single rooms, double rooms available.

BI’d like to have a single room.

AJust a minute.Yes, we do have a single room available.

BGreat. What’s the price for the room?

AThe room rate is $100 per night,including buffet breakfast and tax.Will that be OK with you.

AYes, I’ll take it.

B:Here’s your key, sir. Your room is on the second floor.

 

Checking in

AGood evening , welcome to Great Hotel. May I help you?

B:Yes , I want to check in.My name is Anna Lee.

ALet me have a check…Yes, Ms. Lee , your reseved a twin-bed room with bath.

(we’ve reserved a double room for you with a view of the ocean for three nights, is it correct?)

B:That’s right.

ACould I see your passport?

B:Sure.Here you are.

AWould you fill in the registration form? [͵rɛdʒɪˋstreʃən]

B:No problem. Here you are.What room am I in ?

ARoom 500.Here is your key. To get to your room , take the elevator on the left up to the fifth floor.

  fifth  [fɪfθ] 第五的

elevator[ˋɛlə͵vetɚ] 電梯

B:Great. Thanks.

 

Checking out

AGood morning , can I help you?

B:Yes, I’d like to check out now.

AMay I have your name and room number ,please?

B:Anna Lee, Room 500.

AOK. M.s. Lee ,here is your bill. The total is $1000.

B:The figure seems right.

AHow do you wish to settle your account, M.s. Lee ?

請問您打算用那種方式結帳,李小姐?

B:By credit card.

相關文章連結:

【英語筆記,其他】Meals of the day breakfast…

【英語筆記,其他】Hotel Dining Plans --(full boardAmerican plan…)

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